Postman

Optimizing the user workflow by integrating AI into its flow

Project

Team

4 fellow product designers

Industry project from Ownpath Bangalore

Year

2023

Duration

1 month

Postman

Optimizing the user workflow by integrating AI into its flow

Project

Team

4 fellow product designers

Industry project from Ownpath Bangalore

Year

2023

Duration

1 month

About Postman

Postman is a collaborative API development platform with a user-friendly interface. Postman streamlines the entire API development lifecycle.

A platform where developers can develop, inspect and test APIs

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What is the objective of this project?

To create an AI driven solution that assists users in crafting a successful API requests and understanding responses.

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Design process

User research

Ideation

Concept generation

Prototyping

User testing

Final iteration

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Creating JTBD's

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Our proposed solutions for Postman

Collect bulb

Helping the user find missing information from the repository and gain insights while exploring documents through an AI model that has access to different platforms that is used as a data repository.

This allows the user to access the repository from the web without having to leave the platform.

This can be frustrating as Postman doesn't provide any policy or scheme where developers have to document every bit of the API.

Efficiency is accelerated . Time saved.

Front end developers have to constantly stay in loop with the backend to collect vital information.

Error handling assistance

  • After research we found out many problems about the workflow and we tried solving most of them. Instead of that we should’ve prioritized a couple of problems and solve them in a better way to create a effective solution.

  • We didn’t audit Postman’s competitors because understanding Postman and how it works took significant time for us. But looking back at it now we understand that we should have squeezed some time for auditing.

Our learnings based on this project

Debug Bulb

Introducing Chatbot Assistance:

This Chatbot serves as a virtual assistant, allowing users to ask any query they have regarding the documentation and receive instant, relevant answers.

provides developers with practical suggestions on debugging the specific error at hand.

To find the missing information and gain insights while exploring documentation

What was our approach for this challenge ?

To design solutions that doesn't interrupt the existing flow of our developers yet still give access to solutions that will accelerate their efficiency.

Postman has over and more than ………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,, using their platform worldwide.

Postman has over and more than ………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,, using their platform worldwide.

25 million users

500,000 companies

25 million users

500,000 companies

Our solution should allow users to continue using the product without having to use any of our proposed solutions. We do not want the users to learn something new to continue developing and testing APIs.

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Developers access multiple API platforms, GitHub and reddit where they can access forums and communities to gain help/get access to repositories.

Assistance for poorly documented APIs

© Pranav Pradeep. All rights reserved

Some other projects to checkout

The AI thoroughly examines both the complete documentation and its internal intelligence to offer solutions for a specific error encountered during API testing.

This intuitive icon

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